Shipping & Returns

Shipping

We ship our plates from California and Wisconsin. Orders ship within 1–2 business days. All domestic plate orders ship via FedEx 2Day Express. Depending on inventory availability, your order may ship from multiple warehouses and arrive in separate shipments.

Plates weighing 25 lbs and up are individually sealed in 20-mil nylon bags and shipped in double-wall, 200-lb-test corrugated boxes. Plates under 25 lbs are wrapped in protective cardboard paper and packed according to your order.

Warehouse Pickup

Pickup is available at our Santa Ana, CA, and Eau Claire, WI, warehouses. Product availability varies by location.

International Orders

Canadian shipping rates include duties and shipping, with UPS Standard and FedEx International options available.

UK customers ordering more than 400 lbs (≈181.5 kg) should email [email protected] for a custom air freight quote.

Large Orders

Opening a gym or placing an order over 3,000 lbs? Email [email protected] for a custom quote.

Returns

Because of the custom nature of most of our products, sales on all items in our store are final. If an item is defective or damaged, please contact us at [email protected] or chat with us on our website.

Questions?

If you have a question about an existing order, including partial shipments or missing tracking numbers, reply directly to your order confirmation email. Our team will send over any additional tracking numbers and get you squared away.

Feel free to use the website chat box or call/text us at (949) 326-7652.